If your party includes people who are disabled, elderly or infirm then you should ask for the cottage, the house, which opens directly onto the carpark.

The block is on two levels, with two sets of steps joining the car park with the level that units 5 and 6 are on. There is one set of steps at each end of the car park. This means that they are not wheelchair accessible. The height difference between the car park and the unit entrances is about 2.5 metres (8 feet), so that is roughly the height of the steps you have to use to get from the car park to units 5 and 6. Both sets of steps have handrails. The units themselves are on the same level, with only 2 steps between one end of the balcony and the other. Unit 6 has 2 steps between the dining room and the living room.

The cottage is a freestanding house which opens directly on to the car park, so is easily accessible. There is one step up from the entrance foyer to the dining room, and one step down from the dining room to the lounge.

Valley View Apartments is on the side of a hill (hence the views!) so walking between the apartments and the centre of town would be difficult for unfit or elderly people.

No. New Norfolk is a peaceful holiday town, we believe phones are best left at home when on holiday! Also, because we only have 2 units, the phone metering equipment required is not cost-effective.

No, for the same reasons that there are no phones. There are Internet cafes in High Street.

We are pet friendly, but we have to have limits. Pets may be allowed if arranged with us beforehand. We would not allow more than one dog, and it must be quiet, house-trained and under control by the owner at all times. Guests are responsible for any extra cleaning bills if their pets have accidents, and this cleaning can be expensive, so make sure they really are house-trained.

We can provide a fenced off grassed area where dogs can be placed for short periods, but they cannot be left unattended.

Please also note we request that owners pick up any droppings left by their dogs.

2pm. We can arrange to store your luggage if you arrive earlier and want to unload, but we need time to clean the units before new guests move in.

Nominally it is 10am, but we are pretty relaxed about it, so take your time.

We regularly drive from New Norfolk to the Hobart CBD in 30 minutes withut speeding. In peak hour add 5 minutes. The roads in Tasmania are wide and empty compared with mainland cities.

Normally around 40 minutes. It is approximately 55Km but the roads are good and most of the way is freeway. Allow an extra 10 minutes during peak hour, just in case.

There are 8 parking spaces for 4 units (one is let to a permanent tenant). Even if all units were occupied and units 2 and 6 used two spaces each, there would still be 2 empty spaces, so yes, there is ample parking on site.

There is space, but you will need to be very good at reversing, and you will need to be able to unhitch the caravan or trailer. The caravan or trailer cannot be more than the size of a large 4 wheel drive vehicle(SUV).

If necessary we can provide parking at our property outside town, which is a 5 minute drive from the apartments.

Unfortunately no, the yard is occupied by the units and the carpark. There are two large parks a short drive away at the Esplanade and Tynwald Park where children can run freely.